1. INSTALLATION WORK:

a) Where work is to extend or modify existing circuits, costs quoted assume that the existing installation is in
adequate condition and complies with minimum current regulations. Any works found required to bring the
necessary parts of the existing installation up to standard will be at additional cost you will be notified verbally
initially of any sub standard occurrences found and a written quotation to bring the installation up to current
standards will be issued.
b) Where carpet or flooring coverings may require lifting to allow concealed installation work, with best
endeavours being made to avoid damaging them and to refit them to an acceptable standard. However,
consideration of employing a specialist fitter may be prudent, at your cost to effect a fully satisfactory
reinstatement.
c) Where furniture or other items need to be moved before commencing works, no responsibility is accepted
for damage caused.
d) Where agreed before hand an extra charge for chases to walls etc to be re-filled can be arranged outside of
quotes for the electrical work.
e) All endeavours will be made to undertake installation work to a clean standard, using dust sheets and
vacuum cleaning equipment as necessary. However, dust is inevitable. Where agreed before hand and at extra
charge, we can provide a cleaning service if requested.
f) For property rewires the property must not be inhabited or furnished without prior agreement.

2. EXCLUSIONS:

a) Clearing and / or moving of furniture and other items blocking access to work areas are not included.
b) Except where detailed, builders work (creating of holes larger than 50mm diameter, creating of support
structures, etc) are not included.
c) Re-decoration and final making good is excluded from quoted costs, unless specifically detailed as included
within the quote.
d) Removal from site and disposal of rubble and general waste is not included. However, this can be provided
at extra cost.

3. EXTRAS AND VARIATIONS:

a) All extras and variations must be agreed in writing prior to commencement. These can otherwise be charged
in addition to the quote.

4. PRICING:

a) The costs quoted assume continuous and unhindered access to the site by prior arrangement with you.
b) The customer continues to grant and facilitate the agreed and necessary access to the premises being
worked on if the originally stipulated duration of the contracted works is to remain valid. Unless stated
otherwise, the standard working hours between the hours of 08:00 hrs - 16:00 hrs Monday to Friday inclusive.
Access may be required outside these hours to complete works on time as set out in the contract thus access
may be required from 08:00 hrs - 20:00 hrs.
c) Any additional work not covered in the quoted costs will attract additional time charge rate of £80.00 per
hour plus materials cost.
e) All figures quoted are valid for a date of 30 days from the date of the estimate or quotation.
f) You have a cooling off period of 7 days from accepting a quote from us or the length of time to the
commencement of works if less than 7 days. Greater than 7 days could lead to a cancellation fee.

5. DEVIATIONS FROM BUILDING REGULATIONS AND BS7671:M

a) All work where applicable, will be executed fully in compliance with applicable Building Regulations and
BS7671 in force at the time of the work, particularly in respect of work in dwellings to allow the legal Part P
obligations to be met. Where a deviation from such regulations, a written instruction and record will be
required.

6. DESIGNS, DRAWINGS AND SPECIFICATIONS

a) You shall be responsible for the accuracy of any designs, specifications and other data, which you or your
employees or agents supply to us, which we use in connection with the Services, even if we examine, inspect
or comment upon them. You will hold us harmless against any liability to a third party which we may incur as a
result of carrying out the Services in accordance with your instructions or your designs, drawings,
specifications or other data.

7. RISK AND TITLE OF GOODS AND PROPERTY:

a) The risk in all goods supplied shall pass to the Client upon delivery.
b) All goods supplied shall remain the property of Smart Ohm until all sums due have been paid in full.
c) The client is responsible for ensuring that the property is insured for the duration of the installation work.

8. WARRANTEE:

a) Smart Ohm warrants its installation work to be defect free for a period of twelve months from invoice date.
Such cover does not extend to goods not supplied by Smart Ohm, physical damage to products, or any instance
where the original installation has been altered or tampered with subsequently by third parties.

9. PAYMENT:

a) Unless agreed in writing payment in full must be made on completion of the specified works to Smart Ohm.
b) Stage payments will be requested by prior arrangement where planned works take longer than 14 days or
are over £2500. We reserve the right to request from you stage payments in the instance where works take
longer than 14 days.
c) We reserve the right to charge interest on invoices that remain unpaid 30 days after the invoice date. Our
standard interest rate is 8% per annum. The Late Payment of Commercial Debts (Interest) Act 1998 and Late
Payment of Commercial Debts Regulations 2002 apply. Any queries regarding invoices should be raised within
7 days of the invoice date.
d) The customer shall be liable to pay all costs, fees, disbursements and charges including legal fees and costs
reasonably incurred by the Smart Ohm in the recovery of any unpaid invoices regardless of the value of the
claim.
e) On works over £500 a 50% deposit on total price is required before works can be booked in and a date
arranged for works to commence.
f) where site specific materials have been ordered, full payment for materials must be made on quote
acceptance this amount is indicated on the quotation.

10. DISPUTE RESOLUTION:

a) In the event of a dispute, mediation is to be the preferred method of resolution.
b) Payment for full contract amount to be paid within 14 days of completion regardless of any unresolved
disputes, otherwise subject to 8%APR until paid in full.
c) Where we use sub-contractors to complete tasks out of our description (i.e. joinery, plastering, decorating
etc.) we do so in good faith. However, any problems that require a resolution will need to be done so with
them directly. We do not guarantee the work of others.
d) In the unlikely event of a complaint, any remedial works will be undertaken by Smart Ohm or selected sub
contractors. We do not pay for others to complete such tasks.