Table of Contents

  1. Who We Are
  2. What Information We Collect
  3. How We Use This Information
  4. Cookies and Website Tracking
  5. Data Storage and Security
  6. Your Rights
  7. Contact Us

At SmartOhm, we are committed to protecting your privacy. This policy explains how we collect, use, and protect any personal information you provide when using our website.

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1) Who We Are

SmartOhm is an electrical and smart home services business based in Leeds, UK. Our website address is: https://www.smart-ohm.co.uk

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2) What Information We Collect

We may collect the following information when you use our website:

  • Your name, email address, phone number, and any other details you provide when submitting a contact form.
  • Website usage data such as pages visited, time spent on site, and referring websites (via Google Analytics and Google Search Console).
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3) How We Use This Information

We collect your information to:

  • Respond to your enquiries and provide the services you request.
  • Add your contact details to our CRM system for follow-up communication.
  • Improve our website and services by analysing site traffic and user behaviour.

We do not sell or share your personal information with third parties for marketing purposes.

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4) Cookies and Website Tracking

Our website may use cookies and similar technologies to improve user experience and analyse how visitors interact with the site. This includes the use of:

  • Google Analytics – to track website usage and performance.
  • Google Search Console – to monitor site visibility and search performance.

You can choose to disable cookies through your browser settings.

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5) Data Storage and Security

We take appropriate measures to keep your data safe and secure. Information submitted via our website contact form may be stored securely in our CRM system. We only retain personal data for as long as necessary to fulfil the purposes for which it was collected.

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6) Your Rights

Under UK data protection law (UK GDPR and the Data Protection Act 2018), you have the right to:

  • Request access to the personal data we hold about you.
  • Ask us to correct or delete your personal data.
  • Withdraw consent for us to contact you.

To exercise any of these rights, please contact us using the details below.

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7) Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

SmartOhm

Email us

Website: https://www.smart-ohm.co.uk

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